IT Ops Video Tour: Field Service & Operations Software

Intro & Platform Overview: Running an IT service business means juggling jobs, people, paperwork and money. IT Ops puts it all in one app.

Task & Job Management: Jobs and tasks sit on one board. Assign them, set due dates, and see what needs attention first.

Time on Tasks & Jobs: Start a timer on any job or task. Switch between them, and My day shows what you worked on, and for how long.

Digital Job Sheets & Testing: Now, the highlight. Job sheets. Book the device in, with photos. Run the component tests: pass, alert, or fail. Cost the findings by category: material and repair, installation and service, discounts, and future estimates. Everything saves as you type. Run the delivery checks, then email the customer the finished sheet.

Client Management & Enquiries: Enquiries come in. Win one, and it converts to a client, with tasks and time billed against them.

Quotations & Invoicing: Quotations, proformas and invoices. A quotation the customer accepts converts straight through. Nothing gets re-typed.

Attendance with GPS & Payroll: Engineers check in from the mobile app, and the location is captured. Attendance, leave and overtime feed the monthly payrun, and everyone gets a payslip.

Mobile App for All Roles: And it all goes with you. The mobile app works for every role: admins, managers and engineers. Payroll and billing stay on the web. IT Ops. Run your IT service business.